Great Service Means Happy Customers

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5
HYEJIN KIM
I had an excellent experience thanks to GINO! He provided truly outstanding service — fast, professional, and always attentive to my requests. He showed great initiative and made every effort to accommodate my needs, which made the whole process smooth and stress-free. Compared to other used car dealerships I visited, the cars at this location are in much better condition, and the prices are very reasonable considering the mileage. I was genuinely impressed by the overall quality and value. I already shared my positive experience in the Korean community, and I sincerely hope more people can benefit from this place as I did. Highly recommend asking for GINO if you’re looking for top-notch service! P.S. Special thanks also to the staff who assisted us with the cash payment and the insurance guidance — they all provided excellent service as well.
5
Edward Chan
I had a wonderful experience at Metrotown Mazda. Albert was amazing — genuinely helpful and truly cared about finding the right car for me. He is very professional and has an impressive knowledge of Mazda’s history and vehicle details. Tom from the finance department was also excellent. He clearly explained the warranty and contract terms, and was very patient in answering all of my questions. Overall, it was a perfect car-buying experience from viewing and learning about the car to finally driving it home. I’m extremely satisfied and highly recommend Metrotown Mazda.
5
Stacey Agustino
We just bought our first car today and it's been an amazing experience! Highly recommend Metrotown Mazda for all your future vehicle needs. BIG thanks to Eric and JoJo for everything! Eric helped us so much with finding our car. He showed us two options and patiently answered all our questions (and we had A LOT with this being our first time). Eric is super friendly and knowledgeable, definitely a top rated salesman in my book! JoJo helped us with setting up the financing and warranty for our car. She has an amazing energy and helped us get the best deal we can that really fit within our budget! She explained everything we were signing and answered our questions, making sure that we felt secure in going through with our decisions. The team at Metrotown Mazda really put their best foot forward to make sure that we took home our car in the best condition. Not only did they do a full inspection, they also addressed the concerns we had when we did an initial look through. You can tell these people are genuine in trying to help you get the best deal. They gave us an outstanding experience, and definitely got us as customers for life! :)
5
R Tseng
Just picked up my new CX-30 from Metrotown Mazda and had an awesome experience. Jack C. and Erwal were super helpful from start to finish, answered all my questions, and took the time to go over every feature in the car with me. Really appreciated his patience and honesty. Their financing staff was amazing too. Jojo has such a warm, positive vibe and made the whole financing process smooth and stress-free. Very professional, and honestly, her energy made the whole experience even better. If you’re thinking of getting a Mazda, Metrotown Mazda is the place to go. Stress free experience from the amazing team.
5
letty
I had a fantastic experience at Mazda Metrotown and wanted to give a special shoutout to Jack, my sales advisor. From start to finish, Jack was incredibly professional, respectful, and genuinely helpful. He never made me feel pressured and always took the time to listen to what I was looking for. He went above and beyond to help me get the best possible deal on the exact configuration and color I wanted for my new CX-30 GT — which had just arrived at the dealership with only 8 km on it! Communication with Jack was also excellent — whether in person, by phone, or through messages, he was always prompt, patient, and knowledgeable. I really appreciated how smooth and stress-free the entire process was. I only visited the dealership twice and was able to drive home with my new car on the second visit! If you’re considering buying a Mazda, I highly recommend visiting Mazda Metrotown and asking for Jack. He made the whole experience feel easy and enjoyable.
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